Delete in the app
The quickest route
- Open Match Flow and sign in.
- Open Account Settings.
- Go to Security and choose Delete Account.
- Read the warning, type DELETE, and confirm.
Account and data deletion
Delete your Match Flow account
You can permanently delete your Match Flow account in the app or ask support to process the request after verifying that the account belongs to you.
Request deletion online
Contact Match Flow support
Email us from the address used for your Match Flow account. Include your display name and User ID if available. We will verify the request before deleting the account.
Request account deletionBefore deletion can complete
Delete any teams you own first, or contact support if an ownership transfer is needed. An account that started a match which is still live cannot be deleted until that match is finished. These checks prevent an owned team from being abandoned and never interrupt an active match.
What is deleted
Account deletion removes your Match Flow profile, contact and communication preferences, device notification details, personal notifications, team memberships, and other rows owned only by your account. Your account will no longer be able to sign in.
What may remain
Shared team records such as match and training history may remain for the other team members who rely on that history, but your profile and authorship links are removed. Match Flow may retain limited UUID, purchase-owner, trial-claim, subscription-event and lifetime-grant identifiers where needed to prevent purchase transfer, duplicate trials, fraud or abuse. Match Flow does not receive or retain your full card details.
Store subscriptions are separate
Deleting your Match Flow account does not cancel an Apple App Store or Google Play subscription. If the subscription is still set to renew, cancel future renewal through the relevant store before deleting the account to avoid future charges. Cancelling renewal does not itself delete your Match Flow account.